The more than 19,000 attendees who were affected by the delays and chaos at the 2022 finale will be reimbursed for the negative experience.
Every Liverpool supporter with an official ticket to last season’s Champions League final against Real Madrid in Paris will receive a full refund from UEFA following chaotic scenes outside the Stade de France that led to hundreds of fans to miss the game.
UEFA announced that the 19,618 tickets that made up Liverpool ‘s official allocation will be refundable. Madrid fans caught up in the delays outside the Stade de France will also be able to submit a refund request. An independent investigation last month found UEFA bears primary responsibility for crowd management lapses that nearly led to the disaster outside the stadium.
And despite an initial claim by UEFA that “late arrival of fans” had contributed to kick-off being delayed 38 minutes in the French capital, Liverpool fans were found not to be to blame for the huge crowd and congestion.
Claims by French authorities that “thousands” of forged tickets had been a factor in the trouble outside the stadium (French police also used tear gas on supporters queuing to go through the turnstiles) were also discounted by the investigation. independent.
And in an unprecedented move that sources have told ESPN will cost UEFA “millions” , Europe’s soccer governing body has confirmed it has opened a system for fans to claim the cost of their ticket to the match in Paris. ” UEFA will implement a special refund scheme for fans who were most affected by accessing the Stade de France on May 28, 2022,” a UEFA statement said
Refunds will be available to all fans with tickets to gates A, B, C, X, Y and Z where the most difficult circumstances were reported. In addition, all fans who, based on gate control data, did not enter the stadium by 9pm CEST [the originally scheduled start time], or were unable to enter the stadium at all, will be eligible for a refund.
Finally, UEFA will offer refunds to all fans who bought accessibility tickets together with those of their companions. Taking these criteria into account, the special refund scheme covers Liverpool FC ‘s entire ticket allocation for the final, i.e. 19,618 tickets.”
Commenting on the special refund scheme, UEFA General Secretary Theodore Theodoridi s said: “We have taken into account a large number of opinions expressed both publicly and privately and believe we have come up with a scheme that is comprehensive and fair”